PRIVACY POLICY

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1. Data Controller
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform you that any personal data you provide will be processed by Radi Concept SLU, with Tax ID B21655196, registered address at Francisco Rover 4, 7B, Palma 07003.

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2. Purpose of Data Processing
The data collected through forms, subscriptions, or interactions on the website will be used exclusively for:

• Managing enquiries or requests received

• Sending commercial communications or content, if the user has given consent

• Anonymous statistical analysis of browsing behaviour (via cookies)

 

3. Legal Basis
The legal basis for processing is the user’s consent and, where applicable, the performance of a contract or provision of a service.

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4. User Rights
You may exercise your rights of access, rectification, erasure, restriction, objection, and data portability at any time by sending a request to [contact email], attaching a copy of your ID.

 

5. Data Retention
Data will be retained for as long as necessary to fulfil the stated purposes or until you request its deletion.

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COOKIES POLICY

 

Use of Cookies
This website uses first-party and third-party cookies to improve your browsing experience and carry out anonymous analytics.

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Types of Cookies Used

• Technical cookies: necessary for the proper functioning of the website

• Analytics cookies: allow us to analyse browsing behaviour (e.g. Google Analytics)

• Advertising cookies: used to display relevant ads

 

Cookie Management
You can configure or reject non-essential cookies through our settings panel, available at any time. You can also delete stored cookies via your browser settings.

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LEGAL NOTICE

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In accordance with Law 34/2002 (LSSI-CE), we inform you that this website is owned by:

• Owner: Radi Concept SLU

• Tax ID: B21655196

• Address: Francisco Rover 4, 7B, Palma 07003

• Contact email: hola@radistudios.com

• Activity: Boutique studio specialised in indoor cycling, organisation of sports events, group classes, physical wellbeing, and the promotion of health through immersive fitness experiences.

 

Liability
The owner is not responsible for any misuse of the website by users.

 

USE TERMS AND CONDITIONS

 

Purpose
This legal notice governs access to, navigation of, and use of the website, as well as the responsibilities arising from the use of its content.

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Intellectual Property
All content, designs, texts, images, and source code are the property of the owner or are used under license. Any total or partial reproduction is strictly prohibited without prior express authorization.

 

Use of the Website
The user agrees to make proper use of the website and not to engage in any unlawful, fraudulent activities or actions that may harm the owner’s image.

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Purchase and booking terms

 

Booking Process
Class, event, and pack bookings are made through the online platform available on this website or via our direct contact channels.

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Payment Methods
Payment for single classes, packs, or events must be completed at the time of booking, using the payment methods accepted on the platform.

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Cancellation & Changes Policy

• Cancellations must be made at least 12 hours before the start of the class or event

• If you fail to attend without prior notice within this timeframe, the class or event will be considered used and will not be refunded

• Changes or cancellations made outside the allowed timeframe are not eligible for refunds, except in duly justified force majeure cases

 

Refunds & Returns
Packs or class bundles are non-refundable once purchased, unless there is a justified reason approved by the owner.

tan devoluciones de bonos o paquetes una vez adquiridos, salvo causa debidamente justificada y autorizada por el titular.

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​LIABILITY

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By participating in any class, event, or activity at RADI, and by using our facilities and bikes, you understand and agree to the following:

 

1. Activity Risks

Exercise always involves risks, even when all safety measures are in place. These risks may include:

• Minor injuries (scratches, sprains, bumps)

• More serious injuries (back or joint issues, eye injuries, concussions, or even a heart attack)

• Severe risks (paralysis or, in extreme cases, death)

 

2. Safety & Rules

• You have read and understood the usage and safety guidelines provided by RADI and explained by our team

• You agree to always follow the rules and the instructions of coaches and staff

• If the RADI team believes it is not safe for you to participate in a class, you accept that you may not do so until you provide medical clearance

 

3. Your Responsibility

• You are responsible for your own health and for any injury or damage you may suffer during classes or while using the facilities

• You release RADI, its employees, representatives, and partners from any legal liability or claims arising from your participation, to the extent permitted by law

 

4. You Declare That:

a) You have no medical or physical condition that prevents you from properly using RADI’s facilities
b) There is no physical or mental condition that may put you at risk
c) You have no medical restriction that prevents you from engaging in physical exercise

 

5. Additional Conditions

• You confirm that you are not participating under the influence of alcohol, drugs, or medication that may affect your physical or mental abilities

• You agree to immediately inform the RADI team if you experience dizziness, pain, discomfort, or any unusual symptoms during the activity

 

6. Minors

For participants under 18, the booking and acceptance of this waiver must be completed by a parent or legal guardian, who assumes responsibility and accepts these terms on behalf of the minor.